Comilla Trauma Centtre is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hospital or use our services.
Information We Collect
We may collect and process the following types of information about you.
1. Personal Information:
- Name
- Address
- Contact details (phone number, email address)
- Date of birth
- National ID number or passport number
2. Medical Information:
- Medical history
- Diagnosis and treatment information
- Laboratory test results
- Prescription information
- Imaging results (e.g., X-rays, MRIs)
3. Financial Information:
- Billing and payment information
4. Other Information:
- Emergency contact details
- Feedback and complaints
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing medical care and treatment
- Managing your healthcare records
- Processing payments and insurance claims
- Communicating with you about your care and our services
- Improving our services and hospital operations
- Complying with legal and regulatory requirements
- Conducting research and education (with appropriate safeguards for confidentiality)
Disclosure of Your Information
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies and third-party payers
- Government and regulatory bodies, as required by law
- Third-party service providers who perform services on our behalf (e.g., billing, IT services)
- Research institutions, with your consent or where permitted by law
Data Security
We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, use, or disclosure. These measures include:
- Secure storage systems
- Encryption of sensitive data
- Access controls to limit information access to authorized personnel only
- Regular security audits and assessments
Your Rights
You have the following rights regarding your personal and health information:
- Access: You have the right to access your medical records and obtain a copy upon request.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your information, subject to legal and regulatory requirements.
- Restriction: You have the right to request the restriction of certain processing activities.
- Objection: You have the right to object to certain processing activities, such as receiving marketing communications.
- Complaints: You have the right to lodge a complaint with the relevant regulatory authority if you believe your privacy rights have been violated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the latest revision will be indicated.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Comilla Trauma Centre
511, Nazrul Avenue, Kandirpar, Cumilla
Phone: 01735274020
https://comillatraumacentre.com
Email: info@cumillatraumacentre.com